The specific skills computer technicians require to perform their jobs depends on the type of job and its complexity, but most professionals in this industry need a comprehensive understanding of various operating systems, training in Microsoft Office and other software programs, critical thinking and communication skills, CompTIA A+ certification and excellent reading comprehension skills. Each employer determines what qualifications and skill sets are required to perform a specific job.
A computer support technician works with consumers or IT workers to resolve computer hardware and software problems. Some positions require a bachelor’s or advanced degree, while others accept equivalent experience or provide on-the-job training.